Patient Guide

Emergency & Ambulance Services

During emergencies, getting timely medical assistance is of prime importance. At UMC, we are equipped to deliver the required emergency care not only at the Emergency Department of our hospital, but also while we transfer you to our facility in our fully equipped ambulances.

Why UMC Emergency Medical Services?

  • We have a 24×7 Trauma & Emergency Department
  • Fully equipped fleet of ambulances with trained paramedics and doctors
  • Established Triage Protocols
  • Team of Specialists and Intensivists
  • Complete technical and equipment infrastructure for emergency care
  • Standard Operating Protocols for Treatment Guidelines
  • Round the clock diagnostics

Wards and Rooms

At UMC Hospitals, we have multiple categories of rooms for patients and relatives to opt from, each specifically planned to suit the individual requirements while being administered the required treatment.

General Ward / Multi-Bed Rooms

Multi-Bed Rooms at UMC have been planned to admit 4-8 patients in one room. Steps are taken to ensure privacy for each admitted patient while they can benefit from economical room tariffs.

Facilities provided include, but are not limited to, bedside cabinets with storage, medical grade curtains, food trolley, piped medical gas system for each bed and many more.

Twin-Sharing Room / Semi-Private Room

These rooms are designed to admit two patients in the same room. Each patient bed is separated by medical grade curtains. The room has a common attached washroom for the two patients. A attendant sofa has been provided for each patient bed, ensuring the comfort of the patient-attendant.

Facilities provided include, but are not limited to, bedside cabinets with storage, food trolley, piped medical gas system for each bed, nurse call system at the bed and the washroom and many more.

Single Room / Private Room

The spacious single rooms at UMC are designed to admit a single patient. The rooms have an attached washroom, a sofa-cum-bed for the patient attendant, television, storage cabinet, in-room tea / coffee maker, in addition to the standard facilities provided in the other room categories.

Suite Room

UMC Suite is a two-room accommodation designed to maintain the privacy and comfort of the patient and the accompanying attendant. The suite comprises of two interconnected rooms with two separate washrooms, ensuring the highest levels of privacy and comforts for the admitted patient.

The UMC Suite is provided with in-room amenities like a refrigerator, microwave and cutlery. A dedicated patient relationship manager is allocated to promptly address the requirements of the patient while undergoing treatment.

Intensive Care Unit

UMC Hospitals have state-of-art technologically advanced intensive care units supported by well trained medical and para-medical teams to ensure the best possible care and comfort to its patients.

Every patient bed in the intensive care unit is equipped with patient monitors connected to a centrally monitored control system, allowing the nurses and doctors overlook the patient parameters on a round the clock basis. The unit is equipped with ventilators, defibrillators, dedicated in-room store with life saving medications and established support systems along with protocols to minimise cross infections and ensure patient comfort.

The patient attendants have access to a dedicated lounge to rest and refresh.

24 Hour Service

Emergencies see no time and neither do we. We’re open 24x7 to provide all assistance

Online Help

Unable to visit our facilities. Write to us for online assistance

Medical Travel

For highly advanced procedures presently unavailable at UMC, travel to our associate hospitals in India